Our return policy is simple. If you aren't happy, we aren't happy - and we will do what we need to rectify the situation. Each product and situation is different, so how we deal with each will also differ. The main thing is to get hold of us as soon as possible and we will replace, refund, etc.. depending on the situation. We guarantee 100% satisfaction or your money back. We are a family run operation and understand the value of getting what we want or need. This family operation has been in business since 1965 and have always taken care of our customers, hopefully you will give us the chance to take care of you too!
If we need to return a product, we will send you a prepaid address label. Once again, dependent upon the situation, we may only need some photos.